Integrated property operations and finance platform

Aqari

One system to manage the full property lifecycle: from unit, contract, and collection to expense, petty cash, journals, reports, and approvals.

OperationsProperties, units, contracts, maintenance

FinancePayments, cheques, expenses, petty cash

AccountingJournals, ledger, statements, reports

GovernancePermissions, approvals, audit trail

Why Aqari?

Property management is not only units and contracts; it is operations, finance, follow-up, and control.

Every record is tied to its source: property, unit, tenant, contract, payment, cheque, expense, or document.
Every financial movement can be traced from the operational action to the report.
Every user works according to their role and responsibility.
Every report is based on structured data instead of manual collection.

Sales message

Aqari reduces dependence on spreadsheets, messages, and disconnected files, giving management one view of operational and financial performance.

System map

The core modules available in the system.

DashboardOperational dashboards and KPIs.

AnalyticsPortfolio performance and indicators.

PropertiesProperties, private properties, data, and classifications.

UnitsUnits, details, statuses, and bookings.

TenantsTenant files, blocking, and referrals.

OwnersOwner profiles, ownership, and reports.

ContractsContracts, renewals, terminations, move-in and move-out.

Finance & collectionCollections, payments, cheques, expenses, petty cash.

Bank accountsBank accounts, transactions, and reconciliation.

VATVAT setup, accounts, and cycles.

OperationsMaintenance, inspections, disputes, service contracts.

AccountingChart of accounts, journals, ledger, statements.

HREmployees, contracts, leaves, visas, insurance.

WorkflowDefinitions, designer, execution, approvals.

PortalsOwner and tenant portals with portal settings.

AdministrationSettings, backup, repair, integrations, audit.

Target customers

Aqari serves multiple customer types through the same platform.

Property management companies

Multi-property portfolios, teams, permissions, owner reports, and daily operational control.

Owners and family offices

Clear visibility into income, expenses, contracts, distributions, and ownership reports.

Developers and leasing teams

Units, bookings, offers, contracts, payments, collection, and operational follow-up.

Properties

A complete record for every property.

Create and manage properties with Arabic/English names, address, classification, and emirate.
Track property status: active, sold, archived, or private.
Link the property to units, owners, bank accounts, and documents.
Add property expenses and review related collections and contracts.
Open property details with units, contracts, expenses, and analytics.

Units

Precise details and operational status for every unit.

Unit data: number, type, area, floor, rooms, bathrooms, price, and rent.
Unit status: vacant, leased, maintenance, booked, offer-linked, or legal case.
Unit details show contracts, expenses, documents, and maintenance.
Add an expense from inside the unit with the right payment method and account.
Import and export units to accelerate large portfolio onboarding.

Property setup and master data

Reference data keeps the system organized.

Property types, property natures, unit types, emirates, and nationalities.
Emirate rent rules where business rules require them.
Private property access settings and user-to-property access control.
Banks, service providers, and lookup lists that standardize data entry.

Owners and ownership

Manage owners, portfolios, and ownership shares.

Manage owner records, profiles, and documents.
Link owners to properties or units with ownership percentage and scope.
View each owner portfolio and related reports.
Support profit and distribution reports by profit cycle or property.

Tenants and referrals

A complete tenant profile with contracts and communication history.

Manage individual and corporate tenants with contact, identity, and nationality data.
Tenant profile shows contracts, payments, collections, notes, and documents.
Block high-risk tenants with reason and date.
Referral sources and tenant referrals help analyze marketing channels.
Internal communication history supports team coordination.

Rental contracts

Manage the full contract lifecycle.

Create contracts linked to tenant, unit, and property.
Contract details include start/end dates, rent, deposit, commission, and payment terms.
Generate payment schedules based on contract terms.
Contract view includes payments, cheques, documents, and notes.
Track renewal and link old and new contracts.

Renewals, termination, move-in and move-out

The system continues after contract creation.

Track renewals and contracts near expiry.
Manage terminations, reasons, and settlement lines.
Configurable termination policies calculate penalties and refunds.
Move-in and move-out processes link inspections, documents, and status.

Bookings and offer letters

The pre-contract stage is organized and connected.

Book units before contract signing and track booking status.
Manage offer letters, templates, and reusable clauses.
Link offers to tenant, unit, and property.
Move from offer to contract with clearer control.
Manage offer letter templates and ready clauses.

Collections and payments

Every payment has a status and follow-up path.

Payment schedules are linked to contract, dates, and amounts.
Record actual payments with bank account and payment method.
Payment statuses include due, paid, overdue, partial, or cancelled.
Payments page supports filtering, review, and export.
Payment and arrears analytics support the collection team.

Collection center

Collection follow-up stays linked to tenant and contract.

View collection status by tenant, contract, or period.
Quickly identify overdue, due, and upcoming amounts.
Direct links from tenant profile to collection records.
Reports and indicators support cash-flow management.

Cheques

Manage cheque lifecycle from receipt to deposit or return.

Cheque number, bank, due date, amount, and contract/payment link.
Statuses include received, pending, due, deposited, returned, and released.
Support held cheques, returned cheques, and fees when needed.
Cheque reports show due, overdue, and risk indicators.

Payment follow-ups

Collection follow-up does not rely on memory.

Follow-up records are tied to late or upcoming payments.
Notes, dates, and responsible users organize the work.
Escalation and team ownership support collection operations.
Reduce forgotten open cases and missed communication.

Expenses

Accurate expenses linked to property, unit, and payment method.

Expense categories and types organize spending.
Record expenses on a property, unit, or maintenance request.
Vendor, invoice number, expense date, description, and documents.
Payment methods include cash, transfer, cheque, card, and petty cash.
Spreadsheet export respects filters and counted details.

Petty cash

Manage multiple petty cash accounts with deposit and withdrawal control.

Create multiple petty cash accounts and choose the account when paying an expense.
Deposit petty cash from a bank account or defined source.
Petty cash transaction date is separate from expense date to preserve cash chronology.
Petty cash transaction reports show both transaction date and expense date.
Accounts with transactions are closed instead of deleted.

Petty cash funding usage

A control feature that answers: where did each deposit go?

Each petty cash deposit is treated as a funding source.
Each withdrawal or expense consumes from available deposits in funding order.
One deposit can fund multiple expenses.
One expense can consume from more than one deposit if the first deposit is not enough.
Each deposit has a page showing consumed amount, remaining amount, and export.

Bank accounts

Connect bank accounts to financial operations.

Manage bank accounts, account numbers, and related banks.
View and export bank account transactions.
Sync movements from payments, expenses, and petty cash.
Link bank accounts to properties and review relationships.
Support bank reconciliation and reduce missing movements.

VAT

Support VAT setup and controls.

VAT configuration defines tax rules.
VAT accounts manage the accounting accounts used for tax.
VAT cycles track tax periods and status.
VAT reports export data for review.
Support different tax treatment depending on contract type or setup.

Profit cycles

Profit cycles and owner distributions.

Group income and expenses by period, property, or cycle.
Review profitability before approving distribution.
Distributions are linked to owners and ownership shares.
Reports help owners and management understand net results.

Reports

A reporting center for operations and finance.

Property, unit, occupancy, and renewal reports.
Collection, payment, cheque, and arrears reports.
Expense reports with counted-line details.
Monthly accounting report and ledger expense details.
Spreadsheet exports for management, owners, and finance.

Maintenance

Manage maintenance from request to expense.

Maintenance requests are linked to property, unit, or tenant.
Track status, priority, assignee, notes, and vendor.
Expected and actual cost, work order number, and completion date.
Create a maintenance expense and link it to bank or petty cash.
Timeline for communication and request documents.

Inspections

Inspect units and document condition.

Inspection processes and templates by operation type.
Move-in, move-out, or unit-condition inspections.
Inspection items link to notes, photos, and documents.
Create a claim or expense from an inspection item.

Legal disputes

Track legal cases and their impact.

Register legal disputes linked to tenant, unit, or contract.
Legal expenses can be connected to the dispute.
Clear indicators when an open case exists.
Documents, notes, and dates help follow the case.

Service providers and service contracts

Manage suppliers and operating contracts.

Service providers store supplier and vendor data.
Service contracts cover recurring maintenance and services.
Start/end dates and expiry alerts.
Installments or obligations can be tracked by setup.
Better visibility into recurring operating costs.

Accounting

Accounting is embedded into property operations.

Chart of accounts manages accounting accounts.
Journal entries are linked to operational actions.
General ledger reviews movements by account.
Financial statements provide formal financial reports.
Fiscal years manage periods and year structure.

Financial consistency

Monitor gaps between operations, journals, and account transactions.

Background checks help detect or repair missing journals and transactions.
Diagnose posting gaps or historical operation issues.
Reports help finance explain differences.
Payments, expenses, and petty cash remain linked to journals and accounts.

Human resources

HR manages employee records and obligations.

Employees module manages employee files.
Employment contracts manage HR contracts.
Leave requests manage employee leave.
Visa records track visa status and expiry.
Medical insurance records track insurance and alerts.

Documents and communication

Every document and conversation stays in context.

Upload documents on properties, units, owners, tenants, contracts, expenses, and petty cash.
Document viewer opens files inside the system.
Attachment requirements enforce documents for selected operations.
Communication timeline tracks notes and conversations by entity.
Internal chat, notifications, and outbound email monitoring support teams.

Owner and tenant portals

Self-service reduces pressure on management teams.

Tenant portal shows tenant information, payments, maintenance, and documents.
Owner portal shows financial information, documents, and summaries.
Independent login, language switching, profile, and security.
External portal settings control available features.
Document upload and maintenance requests can be enabled through the portal.

Workflow engine

Scalable workflows and approvals.

Workflow definitions create approval and operation paths.
Workflow designer configures stages and conditions.
Workflow runs track execution.
Approval inbox gives responsible users their pending work.
Approval/rejection comments, SLA reminders, escalation, and reassignment.

Administration and operations

An administration center for running and monitoring the system.

Administration operations center manages critical operations.
Background jobs monitor scheduled work.
Database backups protect data.
Storage and branding settings support operations.
Outbound monitoring, exception box, and support module.

Governance and repair

Tools that reduce data and operation risk.

Data health reviews data quality.
Repair center fixes known operational gaps.
Application health monitors readiness.
Audit trail shows operations and changes.
Property access permissions restrict user access to properties.

Settings first

Configurable settings instead of manual handling for every case.

Settings module manages central configuration.
Settings health reviews setup completeness.
Settings impact previews change effects.
Bulk settings application.
Payment method settings and contract templates support business rules.

Security and permissions

Suitable for multiple teams and sensitive information.

Role-based permissions and functions.
Checks before showing pages or executing commands.
User profile and security settings.
Prevent unauthorized access to financial or property data.
User, role, and access management inside the system.

Analytics and operational intelligence

Turn data into decisions.

Analytics for performance, collection, and risk indicators.
Property performance intelligence explains portfolio performance.
Payment analytics reveal collection and arrears patterns.
Operational indicators track maintenance and occupancy.
Executive summary for senior management.

Import, export, and integration

The system is practical in implementation, not only in presentation.

⇣Data import⇡Report export⇄External integration▣Backup

Import and export units, owners, and operational data where available.
Export reports, transactions, payments, and expenses to spreadsheets.
APIs and integration endpoints support scaling and external systems.
Storage, document, and backup settings support production operations.

User productivity

Daily tools make team work faster and easier.

Global searchSearch properties, units, tenants, contracts, and transactions.

NotificationsInbox, unread count, recipient settings, and delivery monitoring.

User profileProfile, image, security, password change, and language switching.

Public profilePublic profile and support links where needed.

Document viewerView files inside the system and link them to the correct entity.

Communication logTimeline for notes, calls, and documents by entity.

Internal chatTeam chat and notifications linked to operational context.

Attachment requirementsRequire specific documents for selected operations or entities.

Before and after the contract

The system covers the leasing journey before signing and after expiry.

Unit bookingsReserve a unit, track booking status, and link it to offer or contract.

Offer lettersCreate and edit offer letters linked to unit and tenant.

Offer templatesReady templates for commercial and legal wording.

Offer clausesReusable clauses managed centrally.

RenewalsTrack contracts near expiry and renewal path.

Move-in / move-outLink handover to inspections, documents, and status.

TerminationsTermination, reasons, settlement, fees, and refunds.

Termination policiesConfigurable rules for penalties and settlements.

Portals and statements

Self-service and formal reporting for owners and tenants.

Tenant portalContracts, upcoming payments, recent payments, maintenance, and documents.

Owner portalAssets, recent payments, documents, and summaries.

Tenant statementTenant account statement showing obligations and payments.

Owner statementAssets, cheques, transactions, history, financial snapshot, and export.

Export and emailExport owner statements and email them when needed.

Portal settingsControl available external portal features.

Portal profileProfile, image, password change, and security.

Portal filesSecure access only to authorized documents.

Reference data and settings

A wide settings layer makes implementation fit different environments.

Property typesClassify properties and improve reports and filters.

Property naturesDefine property nature and handling.

Unit typesApartments, offices, shops, or internal classifications.

Emirates and rent rulesEmirate-specific setup and rent rules when needed.

BanksReference banks for accounts, cheques, and transfers.

VAT settingsVAT rules and accounts.

Payment typesEnable and configure payment methods used in the system.

Expense classificationsExpense categories and types for reporting and analysis.

Services and agreements

Coverage for operating costs and long-term relationships.

Service providersManage supplier and provider records.

Service contractsRecurring maintenance and service contracts linked to property.

Service installmentsGenerate installments, track overdue/upcoming, and record payment.

Service lifecycleActivate, suspend, terminate, and renew service contracts.

Utility connectionsTrack utility or operational services when applicable.

Management agreementsProperty or portfolio management agreements where needed.

Expiry alertsTrack contracts near expiry or overdue.

Payment attachmentsRecord service contract payments with documents.

Advanced payments and cheques

The system does more than record a payment; it manages corrections and exceptions.

Record paymentRecord payments with documents and proof.

Refund and correctionRefund amounts, reverse payments, and correct impact.

Contract matchingMatch and recalculate contract payment schedules.

Payment analyticsCharts and indicators for tenant and collection performance.

Cheque historyStatus history from receipt to deposit or return.

Cheque splitSplit a cheque to connect different amounts when needed.

Returned chequeHandle returned cheques, fees, and accounting effect.

Cheque exportExport and filter cheques by status and date.

Report catalog

Reports cover management, collection, operations, and accounting.

Contracts and leasesLease contracts, rent calculation, contract activity, and expired contracts.

Collections and paymentsRent collection, monthly payments, arrears, and customer account.

ChequesIssued, received, returned, and building cheque summary.

Occupancy and unitsOccupancy, vacant properties, and property status.

Expenses and maintenanceExpenses, maintenance, receipts, and counted-line details.

Risk and legalHigh-risk tenants, legal disputes, and late payments.

VAT and receivablesVAT and accounts receivable reports.

Financial statementsMonthly accounting, profit and loss, and income statement.

Technical administration and operations

Tools that help implementation and support teams operate with confidence.

Onboarding activitiesInitial implementation checklists and steps.

Process mapsVisibility into workflows and operational dependencies.

Settings moduleCentral settings, settings health, impact, and bulk application.

Application healthMonitor application readiness and data quality.

Repair centerRepair tools for known operational gaps.

Exception boxCollect issues and operational exceptions for review.

Database backupBackup database and storage settings.

Identity and portalBrand identity and external portal settings.

Demo flow

The best live demo proves the link between operations and finance.

Start from the dashboard, then open a property and unit.

Show a tenant, contract, and payment schedule.

Record a payment or cheque and show the financial effect.

Add a petty cash expense and choose the petty cash account.

Open the petty cash funding usage report and export.

Show the monthly accounting report and journals.

Close with permissions, approvals, and the external portal.

Packages and pricing

Aqari can be sold by customer size and operational maturity.

Core packageProperties, units, owners, tenants, contracts, payments, basic reports.

Professional packageCheques, collection, expenses, petty cash, banks, maintenance, documents.

Finance packageJournals, general ledger, accounting reports, VAT, profit cycles.

Enterprise packageWorkflow, portals, HR, advanced settings, integrations, support.

Pricing can be based on unit count, user count, enabled modules, implementation scope, and support level.

Closing message

Aqari is not just a data-entry screen; it is an operational and financial system for property companies and owners.

Start with a live demo on real customer data, choose one pilot building, then expand by teams, units, and workflows.