Maintenance & Services

Maintenance that gets tracked, not forgotten

Aqari manages the full maintenance chain: tenants or staff raise requests, work is assigned with priorities and costs, service providers are rated, and recurring service contracts — cleaning, utilities, repairs — run on schedules with installment tracking.

From "the AC is broken" to closed and costed

Maintenance is where tenant satisfaction is won or lost. Aqari keeps every request linked to its unit, tenant, provider, and cost — so nothing disappears into a group chat.

Request tracking

Maintenance requests with type, priority, bilingual descriptions, status, and scheduled dates — from submission to completion.

Assignment & costs

Assign work, record estimated versus actual cost, and keep the financial picture per property honest.

Service provider registry

Vendors with contact details and ratings, so you know who to call — and who not to.

Service contracts

Recurring contracts for cleaning, utilities, and upkeep with a full lifecycle: activate, suspend, renew, terminate.

Contract installments

Service contract payments tracked as installments, tied into your expense records.

Tenant portal requests

Tenants raise and follow their own requests from the portal, reducing calls to your team.

Frequently asked questions

Can tenants submit requests themselves?

Yes — tenants raise maintenance requests from their portal and follow the status as your team works them.

Does maintenance connect to accounting?

Costs are recorded per request and service contract installments feed your expense records, so property-level profitability stays accurate.

Can I manage annual service contracts?

Yes. Service contracts have a full lifecycle — activate, suspend, renew, terminate — with installment schedules for payments.

Run maintenance like an operation, not a chat thread

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