Maintenance that gets tracked, not forgotten
Aqari manages the full maintenance chain: tenants or staff raise requests, work is assigned with priorities and costs, service providers are rated, and recurring service contracts — cleaning, utilities, repairs — run on schedules with installment tracking.
From "the AC is broken" to closed and costed
Maintenance is where tenant satisfaction is won or lost. Aqari keeps every request linked to its unit, tenant, provider, and cost — so nothing disappears into a group chat.
Request tracking
Maintenance requests with type, priority, bilingual descriptions, status, and scheduled dates — from submission to completion.
Assignment & costs
Assign work, record estimated versus actual cost, and keep the financial picture per property honest.
Service provider registry
Vendors with contact details and ratings, so you know who to call — and who not to.
Service contracts
Recurring contracts for cleaning, utilities, and upkeep with a full lifecycle: activate, suspend, renew, terminate.
Contract installments
Service contract payments tracked as installments, tied into your expense records.
Tenant portal requests
Tenants raise and follow their own requests from the portal, reducing calls to your team.
Frequently asked questions
Can tenants submit requests themselves?
Yes — tenants raise maintenance requests from their portal and follow the status as your team works them.
Does maintenance connect to accounting?
Costs are recorded per request and service contract installments feed your expense records, so property-level profitability stays accurate.
Can I manage annual service contracts?
Yes. Service contracts have a full lifecycle — activate, suspend, renew, terminate — with installment schedules for payments.
Run maintenance like an operation, not a chat thread
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